企业意识

服务意识 SERVIVE

s-smile (微笑)我们微笑面对每一位顾客。
e-excellent(出色)我们将每一个服务程序, 每一个微小服务工作都做得很出色。
r-ready (准备好)我们随时准备好为宾客服务。
v-Viewing (看待)我们将每一位宾客看作是需要提供优质服务的贵宾。
i-inviting (邀请)我们在每一次接待服务结束时,都显示出诚意和敬意,主动邀请宾客再次光临。
c-creating (创造)我们想方设法精心创造出使宾客能享受热情服务的氛围 。
e-eye (眼光)我们始终以热情友好的眼光关注宾客,适应宾客心理,预测宾客要求,及时提供有效的服务,使宾客时刻感受到我们的关心。

质量意识

我们的服务态度:主动热情
我们的服务设备:完好齐全
我们的服务项目:完善多样
我们的服务方式:灵活细微
我们的服务技能:娴熟尽职
我们的服务程序:科学周到
我们的服务效率:快速高效

The Consciousness Of Principle

No rules, no fangyuan. The first-class service, first-class efficiency on the premise of scientific, strict rules. In order to achieve our common goal, and the hotel's strict adherence to and conscientiously implement the rules and regulations of the hotel. The hotel's rules and regulations guiding, restricting and inspire us. System is the "constitution", inside the hotel has the characteristics of seriousness, mass, mandatory, normative, every employee must consciously abide by and earnestly implement.

The Consciousness Of Team Work

We have a common goal, everyone in the team each has an important role. We are an integral group, depend on each other, promote each other.

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